From Our Founder:
We understand you are concerned about your loved one’s condition and know your deep desire to connect with them. THERE IS NO CONFIRMED CASE OF COVID-19 AT THE GENEVA SUITES AT THIS TIME. This includes residents and staff. It is our goal to stay in front this health threat, and to that end we have implemented a new policy prohibiting access to residents by family and friends, except in special cases such as compassionate care.
This action follows recommended guidelines from the CDC, as well as the Minnesota Department of Health. Of course recommendations continue to change as the impact of COVID-19 spreads and our understanding of the disease evolves.
As you have likely discovered for yourself, there is a scarcity of certain supplies and food. We are working hard to procure these items and remain well-stocked; however, we are limited to the same constraints as everyone else. Therefore, please know certain food items or supplies may need to be substituted with other like-items and some items may simply be unavailable. We appreciate our staff and residents being flexible and patient as we work through this challenge and find creative solutions.
Rest assured we have the best interests of our residents and caregivers at heart. For this reason we have implemented a number of new practices for our Care Partners:
- Each Care Partner is required to screen him/herself according to the MN Department of Health screening process when arriving for work each day.
- Each resident is also being screened following the same process, every day.
- Care Partners will notify us immediately if they live with, or near, someone who has tested positive for COVID-19.
- Care Partners will notify us if they have traveled out of the country in the last 14 days, or if they plan to travel out the country in the future.
These actions are in addition to increased frequency of hand washing, daily monitoring the temperature of our residents, and closely inspecting residents for any change in condition.
The situation with COVID-19 is fluid, as you know. Our policies and protocols will continue to evolve to meet and exceed the needs of our residents and caregivers. Our goal is keep everyone under our care safe and healthy.
Thank you for trusting us to care for your loved one.
The Geneva Suites