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Assisted Living FAQs

Finding the right care

Finding the right care comes with a lot of questions. We want you to have clear answers about life at The Geneva Suites, the support we provide, and how to take the next step. Start here, then talk with us about your loved one. We are happy to help you think through what matters most.

Residential assisted living brings daily care into a smaller home setting. At The Geneva Suites, residents receive personalized help with everyday needs, meals, and activities, with awake staff nearby around the clock. Families can explore our homes to get a feel for the different settings.

We work with families whose loved ones need more hands-on support with daily life. When traditional assisted living no longer feels like enough, we can be the “suite” spot in the middle. We review each person’s care needs before admission to see whether our homes can provide the right support.

Support includes help with bathing, dressing, toileting, eating, getting around, and medication administration. Tell us what your loved one needs help with today and what has become more difficult. We can talk through those needs together. Explore our care services.

Our Care Partners support residents with cognitive challenges as well as physical care needs. Before admission, we talk with your family about memory changes, daily routines, and the help your loved one needs. That conversation helps us determine whether our setting and services are a good fit.

We review changing needs with your family and care team and discuss whether we can continue to provide the right support. When appropriate, we can help coordinate with outside providers, including hospice agencies. We want families to understand their options as needs change.

Scott and Marlena Hemenway founded The Geneva Suites with a simple goal: to bring loving, personalized care into a place that feels like home. We are a family-owned business, and getting to know residents and their families is part of why we do this work. Read our story.

Care, costs, and everyday life

We believe families deserve clarity when making important care decisions. At The Geneva Suites, we offer a straightforward monthly rate based on each resident’s individual care needs. Our nursing team completes a comprehensive assessment to help determine the appropriate level of care and associated costs, so families understand what to expect.

We will explain the services included in your resident’s monthly rate, including personal care, physical therapy from our dedicated physical therapist, chef-prepared meals, housekeeping, laundry, and meaningful daily activities. We will also discuss outside providers and any other expenses before a move.

Contact us for current pricing and available rooms. We start by learning about your loved one’s care needs, then discuss the homes and options that may fit. Talk with our team about care and pricing.

The Geneva Suites works with families using private pay and long-term care insurance. Waiver options may be available based on eligibility. Please contact us to discuss the payment options available for the home you are considering. Insurance benefits and eligibility need to be confirmed for your loved one’s situation.

Yes. Our Care Partners are on site and awake around the clock, including overnight. We can talk with you about your loved one’s nighttime routines and the help they may need.

Our three registered nurses support care across our seven homes. Their role includes RN check-ins, medication setup, and coordination with Care Partners, families, and medical providers. Our team can explain current arrangements and how they would work with your loved one’s care team.

Yes. Our trained Care Partners administer medications set up by our nurse. Please discuss your loved one’s medications and any specific care needs with our nurse before admission so we can review the support required.

Yes. This is your loved one’s home, and we welcome family and friends. Contact the home to plan your visit or ask about joining a meal. Our Care Partners can also help residents stay connected through video calls.

Yes. Family pet visits are welcomed with advance coordination, so our team can help ensure the comfort and safety of all residents. Please contact the home before bringing a pet. Meet Axel and Cash, the dogs who regularly visit our homes.

Our chefs prepare three meals each day plus snacks. We source the majority of our beef and pork from local farmers. Talk with us about food preferences, modified diets, or help needed during meals. Meet one of our chefs and explore our current sample menu.

Our Geriatric Montessori practices start with residents’ interests and abilities. We build opportunities for choice, connection, and meaningful participation into daily life. Music, movement, time with plants, conversation, or a familiar task can offer ways to take part. We would love to hear what your loved one enjoys.

Yes. We encourage residents to bring familiar bedroom furniture, photos, and personal touches. We will discuss room dimensions, mobility needs, and available space with you before moving day so the room feels comfortable and works well for daily care.

Our homes are in Eagan, Burnsville, Bloomington, Edina, and Eden Prairie, Minnesota. Each has its own character, from lake and pond views to gardens and wooded surroundings. Compare our home locations and let us help you choose which to visit.

Call 612-208-8888, extension 2, or schedule a private tour. We will talk about your loved one, review care needs, and discuss current room availability and next steps. You do not need to have everything figured out before you call.

Yes. Physical therapy is included in our care and provided by our own dedicated physical therapist. Talk with us about your loved one’s needs and how therapy would fit into their care.

Let's talk about your loved one

612-208-8888, extension 2

Schedule a private tour