Enhancing Lives Through C.A.R.E.S.
At The Geneva Suites™, we believe that a beautiful home and thoughtful programs are important—but it’s our people who truly bring our mission to life. Every warm smile, every gentle touch, every moment of connection between a resident and a care partner is where Enhancing Lives happens. That’s why we’re deeply committed to hiring and keeping the very best people—those who live out our C.A.R.E.S. values every single day.
C.A.R.E.S. in Action
Our C.A.R.E.S. values—Can-Do Attitude, Accountability, Respectful Collaboration, Education, and Safety—aren’t just words on the wall. They are the heartbeat of The Geneva Suites, guiding how we treat residents, families, and each other.
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Can-Do Attitude means showing up ready to find solutions, even on the hardest days.
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Accountability means keeping promises and doing what’s right, even when no one is watching.
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Respectful Collaboration means valuing every voice—whether it’s a resident sharing their story, a family member expressing a concern, or a teammate offering an idea.
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Education means we never stop learning, growing, and improving the care we provide.
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Safety means protecting the physical, emotional, and mental well-being of those in our care.
When we hire the right people—those who naturally embody these values—something magical happens: residents feel at home, families trust us, and our team thrives.
More Than a Job—A Calling
Working at The Geneva Suites is not just about “filling shifts.” Our care partners are the heartbeat of each home, and their work changes lives. For many of our residents, their care partner is the person they see most in a day—the one who notices the small changes, celebrates the small victories, and offers reassurance during the hard moments.
This is why we take hiring so seriously. We look for people who see caring for seniors as more than a job—it’s a calling. We want team members who will sit down and listen to a resident’s favorite story (even if they’ve heard it a dozen times), who will take the extra few minutes to make sure a favorite sweater is found, and who will adjust a routine to honor a resident’s dignity and independence.
Building Trust Through People
Families trust us with the care of the people they love most. That trust is built (or broken) in everyday interactions—how we greet someone when they walk in the door, how quickly we respond to a need, how we handle challenges. When we hire the best, that trust grows stronger because families see our people delivering not just care, but connection, compassion, and consistency.
It’s also why we invest in retention as much as recruitment. Hiring the right person is the first step, but keeping them—supporting them, recognizing them, and helping them grow—ensures our residents enjoy familiar, reliable care from people they know and trust.
A Ripple Effect of Good Care
When the right people are in the right roles, everyone benefits. Residents feel valued and safe. Families feel peace of mind. Our team feels supported and empowered. And the community sees The Geneva Suites as a place where seniors can truly thrive.
That’s why we’ll never compromise on our hiring standards. Every new team member is not just an “employee”—they are a guardian of our mission, a living example of our C.A.R.E.S. values, and a vital part of creating a home where life is celebrated.
Our Promise to You
To our families, referral partners, and future team members: we promise to continue hiring the best people—not just for their skills, but for their hearts. Because when we have the right people in the right place, we don’t just provide care… we enhance lives.